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Welcome to Cornwall IT Services. Here you can find useful information and guides on getting you started as well as help for general office task, such as installing software or a printer.
Find out which systems have self-service reset options and those where we’ll need to speak to you directly.
Find out how to install the applications and printers you need to use as part of your role.
Find out our service hours, how you can use our self-service portal and who are support partners are.
The guidance above is provided via our self-service portal, you’ll need to be signed on to a CITS device or be using Citrix to access it. If you are unable to access the self-service portal please call 01209 881717 to make your request.
We must adhere to Information Governance guidelines, therefore training in clinical applications must be completed before we can grant access. Our procedures protect the integrity of our systems and ultimately our patients.
Our Service Desk will always check you are who you say you are when you request a password reset and they have a duty to report any suspected breach of security (e.g. password sharing) to the IT Security Team for investigation.